Summer Communications

So you’re sending your child away to sleep-away camp…

The “away” part is significant. Indeed, living at camp, apart from parents, gives children an opportunity to experience a wonderful sense of responsibility and independence.

For many of us, throughout the school year, our children are only a text away. We are in near constant contact. Camp is, by nature, a departure from that kind of immediate contact. Yet, at the same time, we recognize that ongoing communication is indeed important. We want you to know all of the amazing things that are happening at camp, and we want our campers to know you are thinking of them.

It is important for families to have a window into the Ramah experience. To that end, you can expect to receive emails on Mondays and Thursdays. These emails will include a reminder to check the CampInTouch portal for pictures (also posted on those days). Those bi-weekly emails will also contain important information about camp and will highlight different elements of the camp experience.

We have exciting things happening at Camp Ramah this summer! Be sure to follow us on Facebook and Instagram for the latest peek into what we’re up to! You can expect to see new photos posted on Mondays and Thursdays.

Your child will want to hear from you at least as much as you want to hear from your child. It is especially important that younger campers and first-time campers receive mail from home within the first 24 hours of camp.

Please write to your child before camp begins, so they can receive a letter the first day. It is a good idea to mail your first letter one week before camp begins. (Some parents will even include a note in their child’s duffel bags.)

(Name of Camper)

Camp Ramah in Canada

1104 Fish Hatchery Road

Utterson, Ontario

POB 1M0

Campers are required to write home 2x/week.

Please do not be concerned if you have not heard from your child for a few days. While mail is picked up from camp daily, it is occasionally delayed. If you do not hear from your child for longer periods of time, you may want to contact your child’s yoetzet. For younger campers, we highly recommend sending pre-addressed, pre (Canadian OR Global) stamped envelopes.

We are very excited to be continuing our on-line Summer Services through your CampInTouch Portal. Every parent has their own account where they will be able to email their child and view photos regularly during the summer.

We encourage you to log in to your CampInTouch Portal before the start of the summer so you can familiarize yourself with the summer services available and ensure that your account is ready to go!

To access your CampInTouch Portal, click the CampInTouch button on our website or click here.

Within your CampInTouch Portal, when you click on the email link, the system will guide you through the process of purchasing “CampStamps” to send and receive emails as often as you’d like throughout the session to your child(ren).

Each email sent will use a certain number of CampStamps based on the selections you make. Standard emails without add-ons (e.g. Stationary, Smart Words & Sudoku), as well as e-letters (the email response from your child(ren)) use 1 CampStamp each. Upon purchasing CampStamps you will also be able to gift them to your guests, however they will also be able to purchase their own CampStamps upon logging in.

CampMinder encourages parents to print off e-letters (email response pages) before camp and send them in their child(ren)’s duffel bag. There is no fee to print the e-letter pages — there is only a fee of 1 CampStamp once the e-letter is sent back to you.

Like past years, emails will be printed and delivered to campers the day after you send it (with the exception of Shabbat).

Campers are required to write home 2x per week. Some will write “snail mail,” others will write via E-Letters.

 Please note that E-Letters will take at least 48 hours for parents to receive a reply from campers. E-Letter stationery is given out to campers the day after parents send their email. Campers must write the note, turn it in as one of their two letters home per week, and only then is it faxed into the system.

E-Letters MUST be written in blue or black ink – anything other than that will not go through when it gets sent back.

If you need help with anything regarding your CampMinder online account, click on the HELP LINK at the top right of the screen and browse the FAQs. If none of these answer your questions, click on the HELP TICKETS LINK and create a help ticket. These help tickets will be sent directly to CampMinder (for online camp applications, photos, email, etc.), and will be answered by CampMinder staff as quickly as possible.